Longshots #172 Tracking Trends to Support Better Library Service

July 7, 2009

Sarah speaks with Kitty Pope, executive director of the Alliance Library System (ALS). Kitty discusses the release of the sixth annual ALS Trends Report, which highlights the main socioeconomic and demographic trends that impact library service in central Illinois and beyond. Kitty also discusses the connection between being a good listener and providing good service.

Listen now! (Click the green play button)

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 Kitty Pope  Alliance Library System  library trends  demographics  Academic Libraries