Podcasts

Longshots #222: From solitary to social: creating an academic library for the whole student
Sarah talks with Brian Mathews, assistant university librarian, University of California-Santa Barbara, about making academic libraries more user-sensitive. Brian's work explores the way academic libraries can adapt services to serve the whole student versus just their current projects. He discusses the seven categories that describe the spectrum of student needs: academic, social, entertainment and recreational, service, personal, travel, and rejuvenation.

Longshots #184: What Libraries Can Learn from Zappos
Sarah talks with Rebecca Tolley-Stokes of East Tennessee State University Sherrod Library about her recent article in College and Research Libraries, "Try on a New Pair of Sensible Shoes: What Libraries Can Learn from Zappos About Customer Service and Organizational Culture." They look closely at possible ways academic libraries can offer improved customer service.

Longshots #172 Tracking Trends to Support Better Library Service
Sarah speaks with Kitty Pope, executive director of the Alliance Library System (ALS). Kitty discusses the release of the sixth annual ALS Trends Report, which highlights the main socioeconomic and demographic trends that impact library service in central Illinois and beyond. Kitty also discusses the connection between being a good listener and providing good service.

Longshots #125 - Stu Baker and Claire Stewart
Sarah talks with Stu Baker, acting Associate and University Librarian for Information Technology at Northwestern University Library and Claire Stewart, head of digital collections at the Northwestern University Library, about digitization.

Longshots #119 - Walter Netsch
Sarah talks with Sarah Pritchard, librarian at the Charles Deering McCormick University, and Russ Clement, Head of the Art Collection at the Northwestern University Library, about the late Walter Netsch, a renowned architect who constructed many Chicago area libraries.

Longshots #116 - Julie Still
Sarah talks with Julie Still, a member of the library faculty at the Paul Robeson Library, part of the Rutgers University in Camden, New Jersey.

Clips

Clip 103_3 (From Episode #103)

Clip 105_3 (From Episode #105)